“Six Sigma is a sweeping "culture change ... "”
... its effort to position a company for great customer satisfaction, profitability and competitiveness.
Six Sigma is a comprehensive and flexible system for achieving, sustaining, and maximizing business success. Six Sigma is uniquely driven by close understanding of customer needs, disciplined use of facts, data and statistical analysis, and diligent attention to managing, improving and reinventing business processes. The types of business success you may achieve are broad because the proven benefits of the Six Sigma "system" are diverse, including
Cost reduction
Productivity improvement
Market-share growth
Customer retention
Cycle-time reduction
Defect reduction
Culture change
Product/service development
and more.
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